Shipping policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Rates & Delivery Times

Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping: 5–10 business days
• Express Shipping: 2–5 business days
• International Shipping: 7–21 business days (varies by destination)

Please note that delivery times are estimates and may be affected by factors beyond our control.

Shipping Locations

We currently ship to:

• Domestic locations (within the country)
• Selected international destinations

If your location is not available at checkout, please contact us for assistance.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your shipment’s progress.

Delays & Issues

We are not responsible for delays caused by:

• Courier services
• Customs clearance (for international orders)
• Incorrect shipping addresses provided by the customer

If your order is significantly delayed, please contact us and we’ll assist you.

Lost or Damaged Packages

If your package is lost or arrives damaged:

• Contact us within 5 days of delivery
• Provide photos (if damaged)

We will work with the shipping carrier to resolve the issue and may offer a replacement or refund where applicable.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.